SuperCom is seeking an enthusiastic, collaborative and highly motivated Helpdesk Specialist to join our company. We are looking for someone who thrives in a fast-paced environment and welcomes new challenges every day.

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Job description:

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• 2 years of experience as a helpdesk technician / Junior system administrator (military experience is an advantage)

• Knowledge with PC hardware -laptops, desktops, printers etc.

• Knowledge with computers networking – TCP/IP protocols, etc.

• Experience with Windows 7, Windows 10 and Office 365.

• Basic knowledge with Active Directory, DHCP, WSUS, DNS, file and print servers

• Ability to carry up to 10 kilograms of weight is necessary.

• Experience with Screens hardware, docking stations, network and display cabling.

• Basic troubleshooting of telephony equipment is necessary.

 

 

Requirements:

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• Service Oriented -must.

• Experience from small to mid-sized organizations.

• Ability to effectively assist users in a results-driven environment and prioritize tasks.

• Independent, out of the box thinker.

• Has willingness to always learn new technologies.

• MCITP/MCSA/CCNA Course graduate is an advantage.

• Experience with Mac is also a plus.

• Experience with meeting rooms equipment- LED screens, video conference, etc.

• Knowledge with Windows server is an advantage