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Helpdesk Specialist

SuperCom is seeking an enthusiastic, collaborative and highly motivated Helpdesk Specialist to join our company. We are looking for someone who thrives in a fast-paced environment and welcomes new challenges every day.

Job description:

  • 2 years of experience as a helpdesk technician / Junior system administrator (military experience is an advantage)

  • Knowledge with PC hardware -laptops, desktops, printers etc.

  • Knowledge with computers networking – TCP/IP protocols, etc.

  • Experience with Windows 7, Windows 10 and Office 365.

  • Basic knowledge with Active Directory, DHCP, WSUS, DNS, file and print servers

  • Ability to carry up to 10 kilograms of weight is necessary.

  • Experience with Screens hardware, docking stations, network and display cabling.

  • Basic troubleshooting of telephony equipment is necessary.




  • Service Oriented -must.

  • Experience from small to mid-sized organizations.

  • Ability to effectively assist users in a results-driven environment and prioritize tasks.

  • Independent, out of the box thinker.

  • Has willingness to always learn new technologies.

  • MCITP/MCSA/CCNA Course graduate is an advantage.

  • Experience with Mac is also a plus.

  • Experience with meeting rooms equipment- LED screens, video conference, etc.

  • Knowledge with Windows server is an advantage